This Privacy Policy explains how Paw Perfection processes personal data in connection with its website and private grooming enquiries. It applies to users who contact the studio, request information, or submit details through the site.
We process personal data to respond to contact requests, manage pre-visit communication, provide technical delivery of the website, maintain security, and keep records needed for legal or operational purposes. Where relevant, data may also be used to manage privacy preferences and to support the handling of rights requests.
Data may be shared with service providers that support website operation, technical delivery, security, or message handling, but only to the extent necessary for those functions. No broader sharing is stated in this policy, and recipients are expected to use the data only for the instructed purpose.
Personal data may be disclosed where required by law, court order, or a valid request from a competent authority. Disclosure may also occur where necessary to protect website security, establish or defend legal claims, or comply with mandatory recordkeeping obligations.
When you submit an enquiry or use the website, we may process your name, email address, phone number if provided, inquiry message, pet details submitted with the inquiry, and the requested grooming service. We may also process server request metadata and browser or device information for security and technical delivery.
Data is collected from contact form submissions, email, phone calls, and pre-visit consultation requests. Technical data is collected through the operation of the website and its security and delivery functions.
Confirmed cookie uses are limited to essential site operation and privacy preference storage. No confirmed use of analytics cookies or marketing or advertising cookies is stated in this policy.
Only essential cookies and cookies used to remember privacy preferences are confirmed as in use. Users may limit or delete cookies through their browser settings, although essential functions of the site may be affected.
Depending on the legal basis and the circumstances of processing, you may have rights relating to your personal data, including access, correction, deletion, restriction, objection, and portability. Some requests may be limited where retention is required by law or where the data is needed for legitimate operational purposes.
To exercise a privacy right, submit a clear request using one of the contact channels listed in this policy and provide enough information to verify your identity and locate the relevant record. If a request cannot be fulfilled in full, the response will explain the reason to the extent permitted by law.
Personal data is kept only for as long as needed to respond to enquiries, manage website security, maintain technical records, or meet legal obligations. When data is no longer required, it is deleted or anonymised according to the applicable retention rule and system constraints.
This policy may be updated to reflect operational, legal, or technical changes. The version in force is the one published on the website at the relevant time, and material revisions may be highlighted by an on-site notice.
For GDPR purposes, Paw Perfection acts as the controller for the personal data described in this notice. Processing is limited to the website, enquiry handling, technical delivery, and security purposes set out in this policy.
Where the GDPR applies, you may have rights of access, rectification, erasure, restriction, objection, and data portability, subject to legal conditions and limitations. Where processing is based on consent, you may withdraw consent for that processing at any time without affecting prior lawful processing.
